Paychex in 4300 Kittredge Street Suite 100

Customer Reviews about Paychex:

• ★ ★ ★ ★ ★
  I have been using their services for my business for 15 years. They are easy to work with. Great business!
  By Ashley Jax, June 22, 2017
• ★ ☆ ☆ ☆ ☆
  I wish I would have read the reviews before I put my money into these people. STAY FAR AWAY
  By damion harris, June 15, 2017
• ★ ☆ ☆ ☆ ☆
  It takes a very bad situation for me to take the time to write a negative review about a company. I feel I need to share with others so that you can avoid the mistake of hiring Paychex for your payroll needs. If I could give a zero star rating for this company, it would still be too high. As a small business, with a very small payroll, it is baffling how this company manages to make constant, costly mistakes. The only thing that Paychex is consistent with is errors. Whether it be basic data entry mistakes due to a lack of detail, issuing checks to our employees for incorrect amounts and having to void and re-issue checks multiple times, the frustration of never being able to contact a knowledgable and competent person to speak with, losing our payroll packages, not delivering checks on time, mis-caluculating taxes and fees forcing us to get hit with multiple, large penalties, yanking twice the money required for payroll directly out of our bank account without refunding back for months and having to deal with numerous account mangers so from one week to the next not knowing who you will be assigned to, nickel and diming you with surprise fees and the constant spamming from their sales people through email and phone calls trying to sell additional services when they are not able to even fulfill thier current service requirements, this company is just a plain disaster. I can not stress enough how frustrating our experience has been over the last two years with Paychex. Shame on us for not transferring our account sooner. We have chosen to go with a company called Avitus Group. I would advise anyone thinking of hiring Paychex to look elsewhere and run as fast as you can from this company.
  By Kristi L. Ross PA, February 13, 2017
• ★ ☆ ☆ ☆ ☆
  Worst service ever. I have had five or six different people handle my account. They screwed up one of my employees withholdings last year so bad that he had a $6,000 tax liability. You also cannot get anyone on the phone because their voicemails say they are out of the office. Save yourself the headache and go somewhere else.
  By Berumen Law, November 09, 2016

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